Shopping Cart


Your shopping bag is empty

Go to the shop

Refund Policy

Refund Policy

If your sign arrives damaged or defective, please contact us within 14 days of receipt so that we can asses the situation, and arrange a replacement if necessary. 

If an error is made on our part (such as incorrect color selection), we will expedite processing on a replacement item. We will send a prepaid label for you to return the defective item to us, upon receipt of return, we will dispatch replacement.

Due to the handmade nature of our signs, we cannot offer a full refund for neon signs. In the unlikely event that you are unhappy with your customized neon sign, we may be able to offer a 50% credit store credit. This will be taken into consideration on a case by case basis.

All of our signs come with a one year warranty. If you encounter a problem with your sign, please do not hesitate to contact us.